Privacy Policy

Bloom Kids SG is committed to protecting the privacy and security of the personal data we process in connection with our site and our family wellness and education services, including childcare tips workshops, parenting guide sessions, kids health and nutrition advice, children's activity planning, early childhood development programs, and family counseling referrals.

This policy describes how we collect, use, disclose, and protect the personal data you provide to us or that we collect when you use our online platform or services. By using our site or services, you agree to the practices described in this policy.

1. Personal Data We Collect

We collect personal data to provide and improve our services, communicate with you, and operate our business. The types of personal data we may collect include:

Contact Information: Such as your name, address, and potentially information to reach you regarding your use of our services.

Demographic Information: Information related to your family structure, or details about the children for whom you are seeking services (e.g., age), necessary for tailoring our education and wellness programs.

Service Usage Information: Details about how you use our site and services, including attendance at workshops or sessions, interactions with content, and service preferences.

Technical Data: Information automatically collected when you access our site, such as internet protocol (IP) addresses, browser type, device information, and usage patterns.

Communication Data: Information you provide when you communicate with us.

Payment Data: Information necessary to process payments for services, though specific sensitive payment details are processed by third-party payment processors and are not stored by us.

We collect personal data in various ways, including when you provide it directly to us when signing up for services, participating in programs, or communicating with us, and automatically as you navigate through our site.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

To provide, operate, and maintain our services.

To process transactions and manage your participation in programs.

To communicate with you about your account, our services, and updates.

To personalize your experience on our site and tailor service offerings to your needs.

To analyze usage trends and improve our site and services.

To develop new programs and services.

To ensure the security and integrity of our site and services.

To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing (for EU/EEA and similar regions)

We process personal data based on lawful grounds, including:

Your consent: Where you have given us clear consent to process your personal data for a specific purpose.

Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing the services you requested).

Compliance with a legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.

Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests (e.g., improving our services, preventing fraud, maintaining security).

4. Sharing and Disclosure of Personal Data

We do not sell your personal data. We may share your personal data with third parties only in the following circumstances:

Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, and customer support. These providers are bound by confidentiality obligations and process data only according to our instructions.

Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

With Your Consent: We may share your data with third parties when we have your explicit consent to do so.

Aggregated or Anonymized Data: We may share aggregated or anonymized information, which cannot reasonably be used to identify you, with third parties for various purposes, including business or research uses.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.

7. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These may include the right to:

To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.

8. International Data Transfers

Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers. By using our site or services, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than those in your country. Where data is transferred internationally, we implement appropriate safeguards to ensure your personal data remains protected in accordance with this policy and applicable laws.

9. Third-Party Links

Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are designed for parents and guardians. While information about children is processed to provide services related to them (e.g., tailored educational content based on age), we do not knowingly collect personal data directly from children without parental consent. If we become aware that we have collected personal data from a child without appropriate legal basis, we will take steps to delete that information. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our data practices, you can contact us by mail at:

Bloom Kids SG
203 Bishan Street 22, #04-107, Singapore, Singapore, 570203, Singapore